Last updated: 8 October 2026
Your GreenBark tee is printed after you order. We show available shipping options and costs at checkout before you pay.
Production and delivery
Production and shipping are separate stages. Our production partner’s general guidance is approximately 2–7 business days for production and 2–5 business days for standard US transit after dispatch. Together, these give a general planning estimate of 4–12 business days once an order enters production; this is not a guaranteed arrival date. Product-specific information shown before purchase takes priority.
Business days exclude weekends and applicable holidays. Busy periods, product availability and the delivery destination can affect timing. If an order is delayed, contact us; where required, we will seek your agreement to a revised shipping date or arrange a refund rather than treating an estimate as an unlimited extension.
International destinations
Shipping availability depends on the product, destination and service. Enter your delivery address at checkout to see the options available for your order. If no suitable option appears, please contact us before purchasing. International transit can take longer, especially where customs clearance is needed; contact us for destination-specific guidance if timing is important.
Orders are fulfilled through production partners. International delivery does not necessarily mean your item is produced in your country. A single order may arrive in separate parcels.
Shipping charges, taxes and customs
Shipping charges and any taxes collected by the store are displayed at checkout. Where applicable, import duties or clearance charges not collected at checkout may be payable to the destination’s authorities or carrier. These depend on the destination; please ask us before ordering if you need clarification.
Addresses and tracking
Please check your delivery address, including any apartment or unit number, before paying. Contact us promptly if a correction is needed. Changes may not be possible after dispatch. Where tracking is available, the dispatch email contains the details.
If delivery does not go to plan
Email support@greenbarkbranches.com with your order number if tracking stops, a parcel is delayed or delivery is missing. We will work with the production partner and carrier to investigate. We remain responsible for our obligations as the seller; handing a parcel to the carrier does not remove your consumer rights.
If goods cannot be delivered as agreed, we will arrange the remedy required by applicable law, which may include a replacement or refund. For damaged or incorrect goods and cancellation information, see our Returns & Refunds Policy.