At Green Bark, each item is made to order to ensure quality and reduce waste. Please review the information below to understand how production and shipping work.
Order Processing
All of our products are made to order. Once you place an order, it typically takes 2–5 business days to produce and prepare your item for shipment.
During busy periods or holidays, processing times may be slightly longer
Shipping & Delivery
Once your order has been produced and shipped, delivery times typically range from 4–10 business days, depending on your location and the shipping method selected at checkout.
Shipping times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Your location
- The items in your order
- The shipping method you select
Any promotions or free shipping offers will be clearly shown during checkout when available.
Tracking Your Order
Once your order ships, you will receive an email with your tracking number so you can follow your package’s journey to your door.
International Shipping
We ship to many countries worldwide. International delivery times and shipping costs vary depending on the destination. Any applicable customs fees, taxes, or duties are the responsibility of the customer.
Incorrect Address or Delivery Issues
Please make sure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
If your package is lost or significantly delayed, please contact us at: support@greenbarkbranches.com and we’ll do our best to help.
Important Notes
- Delivery times are estimates, not guarantees.
- Weather, carrier delays, or customs inspections may affect delivery times.
- Orders may arrive in separate packages if items are produced in different facilities.